Shipping policy

SHIPPING

We deliver New Zealand -wide and Internationally.

All packages within New Zealand are via New Zealand Post. International orders are shipped by DHL. Once your order has been dispatched, you will receive an email with your tracking details.

Please be aware that orders are not processed over the weekends or on New Zealand public holidays.

If you require any changes to your order including address details and sizing please contact us immediately to ensure modifications can be applied. Once your order has been dispatched HOuse Of The Sea cannot be held responsible if any information you provided was incorrect.

We offer complimentary standard shipping New Zealand-wide 

& international complimentary shipping.

New Zealand-WIDE STANDARD SHIPPING
over NZ $200 (FREE)
Please allow 7 business days to receive your package.

Unforeseen delays may occur, so please contact us for any urgent requests.

New Zealand-WIDE EXPRESS SHIPPING
Flat rate of $15.00 Tracked service. Please allow 2 business days to receive your package.

If your order is placed over the weekend or on a public holiday, it will be processed the next business day.

Unforeseen delays may occur, so please contact us for any urgent requests.

INTERNATIONAL
$20 flat rate, allow 2-3 working days for delivery. 

Complimentary Shipping on orders over $200 NZD.
Please allow between 7-15 business days to receive your package. Please note international shipments can incur customs or import duties and taxes once they reach their destination. All additional charges are the responsibility of the customer. Items will be shipping from Australia with an official invoice declaring the exact total of merchandise purchased in NZ Dollars.

The delivery timeframes indicated above are based on addresses in metro areas,

if you are in a regional area please allow an additional 1-2 business days